Data Controller

Kalingo Communications
Prins Bernardlaan, 11, 1111 EP, Diemen, The Netherlands 
florence@kalingo.nl 

Personal Data Collected

• Personal Information: Name, surname, address, phone number, email address
• Online Identifiers: IP address, browser information, device information

Purpose of Data Collection

• Customer Service: To respond to inquiries, process orders, and provide customer support.
• Marketing and Sales: To send promotional materials, newsletters, and personalised offers.
• Website Improvement: To analyse website traffic and user behaviour to improve the user experience.
• Legal Compliance: To comply with legal obligations, such as tax and accounting requirements.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Once the purpose is fulfilled or the legal retention period expires, we will securely delete or anonymize the data.   

Data Sharing and Transfer

We may share your personal data with trusted third-party service providers who assist us in operating our business, such as:

• Payment processors
• Marketing automation tools   
• Analytics providers
• Cloud storage providers
• Sub contractors involved in a project  

We take appropriate measures to ensure that these third-party service providers comply with strict data protection standards and only process personal data in accordance with our instructions and applicable data protection laws.

Data Transfer Security

We implement appropriate security measures to protect personal data during transfer, including:

• Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.

Data Subject Rights

You have the following rights regarding your personal data:

• Right of Access: You can request access to your personal data.   
• Right to Rectification: You can request the correction of inaccurate or incomplete personal data.
• Right to Erasure: You can request the deletion of your personal data under certain circumstances.
• Right to Restriction of Processing: You can request the restriction of processing of your personal data.   
• Right to Data Portability: You can request the transfer of your personal data to another data controller.   
• Right to Object: You can object to the processing of your personal data in certain cases.

To exercise these rights, please contact us using the contact information provided in this Privacy Policy.

Data Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, use, disclosure, alteration or destruction. These measures include:   

• Access Controls: We limit access to personal data to authorised personnel.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
• Incident Response Plan: We are developing a plan in place to respond to data security incidents.

Children's Privacy

We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete it.   

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy here on our website and, if necessary, by sending you a direct notification.